Support Packages ensuring business continuity!
These packages can be customized to fit the specific needs of each client. As clients’ needs change over time, they can upgrade or downgrade their support package accordingly. This approach will provide value to clients at different price points, while also ensuring that they receive the level of support they need to succeed.
Support Packages
2 Hours
- Weekly check-ins via email or phone
- Access to a knowledge base with common issues and solutions
- 2 hours of support per month
- Response time within 2 business days
4 Hours
- Bi-weekly check-ins via email or phone
- Access to a dedicated support team
- 4 hours of support per month
- Response time within 1 business day
- Quarterly performance review and consultation
8 Hours
- Weekly check-ins via email or phone
- Access to a dedicated support team with a dedicated account manager
- 8 hours of support per month
- Response time within 4 hours
- Monthly performance review and consultation
- Priority access to new features and upgrades
- Customized training sessions for new team members
- Dedicated Slack channel for support inquiries
Contact Us!
- Please contact us for your customized support plan.
Basic features for up to 40 users.
- Complete documentation
- Working materials in Figma
- 100GB cloud storage
- 500 team members
Explore our Offerings
Take advantage of our fixed price packages and take your business to the next level.
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